Clears the participant's escalation override, reverting to the network default pool.
Removes the dedicated-operator override so this customer's escalations resolve from the network default pool again. Idempotent when no override is set; `404 Not Found` when the participant has no grant in the Network. Applies immediately.
Authorization
Bearer JWT Authorization header using the Bearer scheme. Enter 'Bearer' [space] and then your token.
In: header
Path Parameters
The owning Network id.
uuidThe served participant id.
uuidThe tenant identifier
Response Body
curl -X DELETE "https://api.fruxon.com/v1/tenants/string/networks/497f6eca-6276-4993-bfeb-53cbbbba6f08/participants/497f6eca-6276-4993-bfeb-53cbbbba6f08/escalationOverride"{
"type": "string",
"title": "string",
"status": 0,
"detail": "string",
"instance": "string",
"property1": null,
"property2": null
}Removes a participant from the Network ("Remove from application").
Archives the grant (soft delete): the row is kept and flipped to `REMOVED` with removed-by/-at provenance, and its Layer-2 wiring is torn down, so the participant is treated as a new contact on their next inbound message while the archived row survives for audit and returning-customer recognition. Removing a participant that has no grant yields `404 Not Found`. This is <em>not</em> a durable keep-out — a re-grant or directory re-import revives the row. To keep the participant on the roster but stop serving them, PATCH the status to `REVOKED` (Block) instead. Applies immediately.
Sets (full replace) the participant's dedicated-operator escalation override.
The participant must already be a served participant of the Network (a customer is granted access before they get dedicated operators) — otherwise `404 Not Found`. Every operator must be an active operator of the Network (enroll them via the operators directory first); an unknown or non-operator participant yields `400 Bad Request`. Resolved ahead of the network pool at escalation time. Applies immediately. Returns the updated served-participant row, whose `escalationOverride` echoes the set override.