FruxonDocs
Agent NetworkGraph

Lists the Application's escalation desks.

Oldest first, each with the channels it is attached to, whether it handles the other conversations, and whether it is armed — able to reach a person. The set is small, so it is returned as one page.

GET
/v1/tenants/{tenant}/networks/{network}/escalationDesks

Authorization

Bearer
AuthorizationBearer <token>

JWT Authorization header using the Bearer scheme. Enter 'Bearer' [space] and then your token.

In: header

Path Parameters

network*string

The owning Application id.

Formatuuid
tenant*string

The tenant identifier

Query Parameters

PageSize?integer

The maximum number of items to return per page

Formatint32
PageToken.Skip?integer
Formatint32
PageToken.Cursor?string

Opaque cursor token from an external system (e.g. RAG API). When set, M:Fruxon.Common.Collections.PageToken.AsString returns this value directly instead of encoding Fruxon.Common.Collections.PageToken.Skip.

Response Body

curl -X GET "https://api.fruxon.com/v1/tenants/string/networks/497f6eca-6276-4993-bfeb-53cbbbba6f08/escalationDesks"
{
  "items": [
    {
      "id": "00000000-0000-0000-0000-000000000000",
      "networkId": "00000000-0000-0000-0000-000000000000",
      "name": "string",
      "mode": "BRIDGE",
      "tiers": [],
      "defaultReason": "string",
      "consoleMuteTrigger": "ON_QUEUED",
      "afterHoursConsoleMuteTrigger": "ON_QUEUED",
      "checkBackEnabled": false,
      "stalledTakeoverUnmuteEnabled": false,
      "workingHoursScheduleId": "00000000-0000-0000-0000-000000000000",
      "attachedEntryPointIds": [
        "00000000-0000-0000-0000-000000000000"
      ],
      "isOtherConversations": false,
      "isArmed": false,
      "createdAt": 0,
      "modifiedAt": 0
    }
  ],
  "nextPageToken": "string",
  "totalCount": 0
}
Empty
Empty
{
  "type": "string",
  "title": "string",
  "status": 0,
  "detail": "string",
  "instance": "string",
  "property1": null,
  "property2": null
}

Hands a messaging entry point to a different member agent of this Application.

The answering agent IS the doorway's owner, so this re-owns the doorway row in place: the entry point, the provider/address identity and — for binding-shaped providers — the already-registered inbound webhook URL all survive, and only NEW inbound follows the new agent (conversations already bound stay with the old one). The target agent must already hold a live membership here (400 otherwise). For endpoint-owned providers a target that already fronts another bot for the provider is 409 unless `replaceExistingEndpoint` asks to deactivate it.

Deletes an escalation desk.

Refused with `409 Conflict` while a channel or the other-conversations slot names the desk — choose another desk for them, or none, first — or while a conversation handed off through it is still live.