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Loops

Manage email contacts, mailing lists, and send transactional emails using Loops

The Loops integration connects your agents to the Loops email platform for managing contacts, mailing lists, triggering email workflows, and sending transactional emails.

Prerequisites

You need:

  • Loops API Key — Generate one from Settings → API in your Loops dashboard.

Setup

  1. Open your agent in Agent Studio
  2. In the Integrations panel, click Add Integration Config
  3. Select Loops from the integration list
  4. Give the config a display name (e.g., "Loops")
  5. Enter your API Key (used as a Bearer token)
  6. Save the agent revision

Using in Your Agent

  1. In an Agent Step, attach Loops tools from the tools panel
  2. Tools are referenced as loops.create_contact, loops.send_event, etc.

Available Tools

Contacts

ToolDescriptionAction Type
create_contactCreate a new contact in LoopsIrreversible
update_contactUpdate an existing contact or create a new oneReversible
find_contactFind a contact by email address or userIdReadOnly
delete_contactDelete a contact by email address or userIdIrreversible

Mailing Lists

ToolDescriptionAction Type
list_mailing_listsList all mailing lists in your Loops accountReadOnly

Events & Email

ToolDescriptionAction Type
send_eventSend an event to trigger an email workflowIrreversible
send_transactional_emailSend a transactional email using a templateIrreversible

Properties

ToolDescriptionAction Type
list_contact_propertiesList all contact properties (custom fields)ReadOnly

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