Conversations
View and manage chat histories
Conversation List
Access all conversations from your agent's dashboard.
Accessing Conversations
- Go to your agent's Conversations tab
- Browse the list of all conversations
- Click any conversation to view details
Filtering Options
Narrow down conversations using filters:
- Provider - Filter by Slack, Teams, Web, API
- Date Range - Find conversations from specific periods
- Status - Active, resolved, or archived
Conversation Viewer
Deep dive into individual conversations.
Message History
View the complete thread including:
- Full message history in chronological order
- Clear distinction between user and agent messages
- Timestamps for each message
Rich Content
Conversations preserve formatting for:
- File attachments with previews
- Code blocks with syntax highlighting
- Links and embedded media
Conversation Actions
Tools for managing your conversations.
Real-time Updates
- Refresh - Sync the latest messages from providers
- Auto-sync - Conversations update automatically
Search & Export
- Search - Find conversations by content, user, or date
- Export - Download conversation logs as JSON or CSV
Conversation Management
- Archive - Remove from active list without deleting
- Tag - Organize conversations with custom labels
Next Steps
- Monitoring - Track executions